Last Updated: June 2026
At Toon Frame, we value your privacy and are committed to protecting your personal information.
Information We Collect
When you place an order or contact us, we may collect:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Uploaded photographs
- Payment transaction information
- Order history
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Create personalized products
- Communicate order updates
- Provide customer support
- Improve our services
- Prevent fraud and unauthorized activities
Uploaded Photos
Photos uploaded by customers are used solely for creating personalized products.
We do not sell, rent, or share customer photos with third parties except when necessary to fulfill orders.
Payment Security
Toon Frame does not store full payment card details.
Payments are processed through secure third-party payment gateways that use industry-standard security measures.
Information Sharing
We may share information with:
- Shipping and courier providers
- Payment processing providers
- Service providers assisting in website operations
We do not sell customer personal information to third parties.
Data Security
We implement reasonable security measures to protect customer information from unauthorized access, loss, misuse, or disclosure.
Marketing Communications
Customers may receive promotional emails or messages from Toon Frame.
You may opt out of marketing communications at any time by contacting us or using the unsubscribe option where available.
Cookies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Analyze website traffic
- Enhance user experience
Users can control cookie preferences through their browser settings.
Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Delete your personal information where legally permitted
Changes to This Policy
Toon Frame reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.
Contact Information
If you have questions regarding these policies, please contact us:
Toon Frame Customer Support
Email: info@toonframe.com
WhatsApp: +94 76 682 8030
Business Hours: Monday – Saturday, 9:00 AM – 6:00 PM
Thank you for trusting Toon Frame with your memories and personalized gifts.